Harvey
Service Development & Customer Quality Manager
From Centre to Head Office
Harvey Robbins is the Service Development Manager for Audi UK. He started his career as a Service Technician Apprentice and now heads up a team focussed on improving the Audi customer experience. Watch Harvey’s video to find out more.
“The people in Audi are driven to creating a great customer experience, to deliver the best in whatever they do and that’s the thing that I really love about Audi.”
"The amount of understanding that you need around electronics and electrics is really quite intense these days. There are very few systems on a car that don’t have some sort of electronic control over them.The technology on our cars is similar to aircraft industry technology which is why the apprentices today need to be so much more advanced"
"I am amazingly the first apprentice to ever get a distinction, which I'm so unbelievably proud of"